Privacy policy.

DecoLux Detail – Mobile Valeting & Detailing Privacy Policy

Effective Date: 02/01/2025

At DecoLux Detail, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book a service, or engage with us online.

1. Information We Collect

We may collect the following types of information:

  • Name, phone number, and email address

  • Vehicle information (make, model, condition, etc.)

  • Service address or general location

  • Payment information (via secure third-party processors)

  • Communication history (texts, emails, or messages)

  • Newsletter sign-up preferences (if opted in)

  • Website usage data via cookies, analytics, and ad tracking tools

2. How We Use Your Information

We use your information to:

  • Provide quotes and schedule appointments

  • Complete and follow up on services

  • Process secure online payments

  • Send service updates or promotional messages (only if opted in)

  • Improve our website and marketing through analytics

  • Run ads through platforms like Google or Facebook

3. Online Payments

If you pay online, your payment information is securely processed by trusted third-party providers (e.g., Square, Stripe, or PayPal). We do not store or have access to your full credit card details.

4. Marketing & Advertising

We may use Facebook Pixel, Google Ads, or similar tools to:

  • Track visits and conversions

  • Show targeted ads based on your interests

  • Measure ad performance

You can manage your ad preferences via your browser or the platforms' privacy settings.

5. Newsletter & Email Marketing

If you subscribe to our newsletter or email offers, we may send updates, promotions, or tips. You can unsubscribe at any time by clicking the link in any email or contacting us directly.

6. How We Protect Your Information

We use secure methods to protect your data from unauthorized access, loss, or misuse. Only authorized staff have access to your personal information.

7. Sharing of Information

We never sell or rent your personal data. We only share it with:

  • Secure third-party services (e.g., payment processors, email platforms)

  • Advertising or analytics tools (with limited data for targeting or performance)

  • Legal authorities if required by law

8. Cookies & Tracking

Our website uses cookies and tracking pixels to enhance user experience and marketing efforts. You can disable cookies in your browser settings or opt out via Google’s Ad Settings.

9. Your Rights & Choices

You can:

  • Request access to your data

  • Correct or delete your data

  • Opt out of marketing communications

  • Disable cookies via your browser

10. Third-Party Links

We may link to external websites. We are not responsible for their privacy practices.

11. Policy Updates

This Privacy Policy may be updated periodically. Updates will be posted here with a revised effective date.

12. Contact Us

DecoLux Detail
decoluxdetail@gmail.com
07939348403
Cheshire

If you have any questions or requests regarding your data, please contact us.